Please keep in mind that all the licenses are for personal use only and should not be installed on your clients’ websites.
If you are an agency or a freelancer managing websites for clients, each client needs to purchase the required number of licenses for him (Single / 3 / 5) separately.
A valid and active license key is required in order to be able to activate the plugin and use it, and also in order to get updates and support.
All our licenses are for personal license, we do not issue developer licenses.
We have decided not to issue developer license for many reasons, the most important one is that we want to make sure that if a customer would want to switch to a another agency he will still have full access to the support and to his purchases, as we are only supporting the customer who purchased the product.
We used to issue developer licenses but we have removed this option as we noticed too many cases that the customer had left the agency and his support service was not valid, which, of course, resulted in a bad experience from the customer’s point of view.
If you are building websites for customers, please note that you will need to purchase a separate license for every customer separately, otherwise, we will not be able to provide you with support.
Licenses are valid for one year from the date of purchase. After one year, license keys may be renewed at a 30% discount from the purchase price of a new license. If you do not renew your license then the license will be expired and you will not be able to use the plugin.
Please understand that we are managing a viable business model and the only way we can insure that we continue developing top quality plugins, provide good support, continue to update the plugins and add new features on a regular basis is by charging a early cost for each license.
We hope you understand that managing and selling products as one-time payments without a yearly cost will just create an obsolete products that will not support future updates and will not give us the option to continue developing products in the future, especially when the WordPress and Wishlist Member platforms have so many updates on a regular basis.
If you are using the plugins in your membership site you can easily cover the costs with just 1-2 sales.
The license system will send several emails before the license is expired so you will have at least one month to renew the license. Also, each website that the website is installed on will have a notification that alerts the user the license is going to expire.
Updates are included for free for one year. If you have a valid and active license key, and your plugins supports it, updates will be delivered automatically from the WordPress dashboard. If your plugins does not support automatic upgrades, then updates can be downloaded from your account page.
Support for purchased plugins is given for one year. If you renew the license for another year, then support will be given for another year.
All our products are subject to HappyPlugins refund policy. Please review our refund policy in this link