Please keep in mind that all the licenses are for personal use only and should not be installed on your clients’ websites.
If you are an agency or a freelancer managing websites for clients, each client needs to purchase the required number of licenses for him (Single / 3 / 5) separately.
A valid and active license key is required in order to be able to activate the plugin and use it, and also in order to get updates and support.
All our licenses are for personal license, we do not issue developer licenses.
We have decided not to issue developer license for many reasons, the most important one is that we want to make sure that if a customer would want to switch to a another agency he will still have full access to the support and to his purchases, as we are only supporting the customer who purchased the product.
We used to issue developer licenses but we have removed this option as we noticed too many cases that the customer had left the agency and his support service was not valid, which, of course, resulted in a bad experience from the customer’s point of view.
If you are building websites for customers, please note that you will need to purchase a separate license for every customer separately, otherwise, we will not be able to provide you with support.
Licenses are valid for one year from the date of purchase.
If you have an active subscription the license will be renewed automatically after a year and will not expire. Please note that if you cancel the subscription or if the payment will not be completed the license will expire.
If you do not have a subscription the plugin will expire after one year. If you do not renew your license then the license will be expired and you will not be able to use the plugin.
Please understand that we are managing a viable business model and the only way we can insure that we continue developing top quality plugins, provide good support, continue to update the plugins and add new features on a regular basis is by charging a early cost for each license.
We hope you understand that managing and selling products as one-time payments without a yearly cost will just create an obsolete products that will not support future updates and will not give us the option to continue developing products in the future, especially when the WordPress and Wishlist Member platforms have so many updates on a regular basis.
If you do not have a subscription and you do not renew the license the license system will send a total of 6 notification emails, before and after the license expires.
A notification will also be displayed in your website’s back-end about the expiring license.
The expiration notification emails are sent via the HappyPlugins.com website license system and not via any autoresponder service.
The emails are sent to notify our clients that their license is about to expire / has expired.
The last email is sent one week after the plugin has expired and after that you will no longer recieve license expiration notifications.
Updates are included as long as you have an active and valid license that has is not expired. If you have a valid and active license key and your plugins support it, updates will be delivered automatically from the WordPress dashboard. If your plugins do not support automatic updates, then updates can be downloaded from your account page.
Support is included as long as you have an active and valid license that has is not expired.
All our products are subject to HappyPlugins refund policy. Please review our refund policy in this link